Scottish Benchmarking training for Water Boards representatives

The last week of October, seven Malawian officers participated in a workshop organised by the University of Strathclyde and Scottish Water International as part of the activities within the Climate Justice Fund: Water Futures Programme (CJF) sponsored by the Scottish Government.

The officers were representatives of the urban water sector in Malawi. Thus, the Deputy Director of Water Supply Services from the Ministry of Agriculture, Irrigation and Water Development (MoAIWD), the Executive Secretary of the Water Services Association of Malawi (WASAMA) and one representative of each of the five Water Boards of the country were the participants in the workshop. See list of attendees in Annex 1.

The Water Boards are the parastatal organizations responsible for, under the supervision of the MoAIWD, the delivery of water supply and sanitation services within the urban and periurban areas. On the other hand, WASAMA is the association that represents the five Water Boards together with the Ministry, NGOs, Water users and other water related stakeholders.

The main focus of the visit was to learn about the management, regulation and governance of urban water supply and wastewater services in the urban areas of Scotland. For that reason, the workshop was focused on showing the work done and the challenges and opportunities that Scottish Water faced or is currently facing. Hence, it involved some of the leaders and managers of Scottish Water in different areas such as water quality, flood control, corporate relations, regulation, business improvement or customer service among others.

At the end of the week, the key learnings from the Malawian delegation were presented and the points for further collaboration within the CJF analysed.

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